Frequently Asked Questions

Order Questions

Q: What is your return and refund policy?
A: Please visit our [Returns & Refunds Policy] page for complete details on our policies.

Q: How long does shipping take?
A: Please see our [Shipping Policy] page for detailed information on processing times and delivery estimates.

Q: Can I modify my order after placing it?
A: Orders can only be modified before they ship. Please contact us immediately if changes are needed.

Product Questions

Q: Are your teas safe during pregnancy?
A: Our products are not recommended for pregnant or nursing women. Please consult your healthcare provider.

Q: How should I store my tea?
A: Store in a cool, dry place away from direct sunlight. Properly stored teas maintain potency for 2-3 years.

Q: Are your products organic?
A: Yes, we source only premium organic herbs for all our blends.

Privacy Questions

Q: How do you handle my personal information?
A: Please review our [Privacy Policy] page for detailed information about how we collect, use, and protect your data.